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The ultimate birthday combo. A$50 celebration cake paired with$50 worth of our signature big mumma blooms, boxed in unmistakable Bloom Drop style, complementary gift card included. One delivery, double the impact — because birthdays deserve more than just one treat.
At Bloom Drop, we take pride in delivering fresh, high-quality flowers every time.
If there is any issue with your order, we are here to help.
Our flowers are fresh, seasonal and carefully prepared to last.
On average, flowers should remain fresh for 3–7 days when cared for correctly.
If your flowers perish or arrive in poor condition within 3 days of delivery, and all care instructions have been followed, we will happily assist with one of the following:
Replacement of the flowers
Store credit
Refund (where applicable)
If you are unhappy with your order, please contact us within 48 hours of delivery via:
Email: hello@bloomdrop.com.au
Phone: 02 7813 6663
Online: via our Contact Us page
To help us resolve your issue quickly, we may ask for:
Clear photos of the flowers
A description of the problem
Order details
Where a quality issue is confirmed, Bloom Drop will arrange to:
Replace the flowers with a new arrangement as soon as possible, or
Offer a store credit of equal value.
In some cases, we may request collection of the original flowers for quality control.
Refunds or replacements cannot be provided in the following circumstances:
Incorrect delivery details supplied by the customer
Recipient not available at the delivery address
Flowers left in unsuitable conditions after delivery
Change of mind after order has been prepared or delivered
Minor variations in colour or flower type due to seasonal availability
As flowers are a perishable product, we cannot accept returns once delivered.
Orders may be cancelled or changed up to 48 hours before delivery.
next-day orders cannot be cancelled once prepared.
All Bloom Drop arrangements are made using fresh seasonal flowers.
If a specific flower is unavailable, we may substitute with a similar style or colour to maintain the overall look and value of your order.
We want every Bloom Drop experience to be a happy one.
If something isn’t right, we will always do our best to make it right.
