Privacy policy

1. Overview
Bloom Drop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you visit our website or make a purchase.

2. Information We Collect
We may collect:

  • Your name, email, phone number, and delivery address when you place an order
  • Payment information (processed securely via our payment providers)
  • Any messages or special delivery instructions you provide
  • Website usage data via cookies and analytics tools

3. How We Use Your Information
We use your information to:

  • Process and deliver your order
  • Communicate with you about your purchase
  • Send marketing emails (only if you opt in)
  • Improve our website and customer experience

4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with:

  • Delivery partners and couriers to fulfil your order
  • Payment processors to complete transactions
  • Service providers who help us operate our website and marketing platforms

5. Marketing Communications
You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Security
We take reasonable measures to protect your information, but no data transmission over the internet can be guaranteed to be 100% secure.

7. Cookies
We use cookies to improve your browsing experience and analyse website traffic. You can disable cookies in your browser settings, but some parts of our site may not work correctly without them.

8. Access & Correction
You may request access to the personal information we hold about you and ask for corrections if it is inaccurate.

9. Contact Us
For questions about this Privacy Policy or to request changes to your information, contact us at:
Email: hello@bloomdrop.com.au
Address: Sydney, NSW, Australia